For any Managed Print Services program to be successful… there is a need for remote device monitoring and data collection such as page counts and toner supply levels. Uses a very robust data collection agent called EKM Insight.
This tool will allow us to receive real time toner alerts, device status for enhanced proactive service and predictive analytics to help us further optimize your print environment. There are several other robust features such as enhanced security, minimal network traffic, device movement tracking, diagnosis before dispatch and remote remediation when possible.
Installing EKM Insight is not overly complicated but is probably best dealt with by an I.T. savvy person, working in conjunction with our I.T. department. The entire process should take no more than twenty minutes.
We ask for your help for us to engage with the correct contact in order to proceed.